Oh dear Joseph, this is not looking good. Because we’ve had this type of problem before. Which prompted me to make step 4 of my uric acid buying checklist:
4. Order a Blood Uric Acid Kit from a reputable supplier, who offers money-back guarantees and product support.
Certainly, I can’t remember if the Benecheck has ever officially been available in America. Though it is still supported in the UK, as far as I can tell. Because Gavin wrote about his Benecheck Uric Acid Meter. Also, he gave a link to the suppliers which seems to be valid. Unfortunately, that website is reporting out of stock for test strips.
The only other thing I can think of is to see if the package includes any information about ordering uric acid test strips when you receive it.
I’m sorry this is not very helpful Joseph. But please don’t give up. With or without a working test meter, I’m sure we can come up with a plan to control your gout effectively. So just ask if you need more help.